AiDA delivers many benefits to help streamline the Aids and Adaptation request process

Key benefits
Reduced administration, saving time and money
Manage colour coded waiting lists with ease
Demonstrates excellent customer service
High quality data, through extensive use of drop-down selections and data validations
All Aids and Adaptations information in one place, accessible by all relevant parties
Budget controls, enabling financial forecasting
Performance monitoring
to highlight delays, be it with an internal process, the Occupational Therapist or a Contractor
to extract KPI’s
Potential to work in conjunction with neighbouring Associations / Councils to show available adapted properties
Share ideas with the AiDA User Group and contribute suggestions for future enhancements